Consumers across the country are reporting scam emails that appear to be from ticket company StubHub, warns BBB. The emails try to lure recipients into sharing credit card information by falsely alerting consumers they are being charged for expensive boxing tickets to a match in Nevada.
StubHub says this scam has been hitting tsince 7 AM this morning, and they have had many consumer complaints. The Better Business Bureau advises that anyone who has a StubHub account (and some who haven’t) may be at risk.
StubHub has posted this notice on its website:
"We are aware that some people have received an email regarding order number 47223311, which they did not place. The email is a phishing email, and was NOT sent by StubHub or any affiliate. Your credit cards have not been charged. Please DO NOT click on any link in the email. If you have logged in to your account via one of the links in the email, you should log into your StubHub account immediately to change your StubHub password.
"If you have not clicked on any of the links contained in the email, you can safely delete it."
How the scam works:
- The email asks you to login to your StubHub account to confirm the order.
- DON’T login. A computer program may steal your password, giving thieves access to your StubHub account where valid credit card info may be stored.
- Change your account password if you have an account at StubHub right away. Go directly to the StubHub site to do that, not through the email.
- If you concerned about false credit card charges, go directly to the StubHub website and follow their instructions about how to contact the real business.
For alerts on the latest scams, check out BBB Scam Source, http://www.bbb.org/us/scam-source/
To learn more about phishing emails, see "How Not to Get Hooked by a Phishing Scam" from the FTC at http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.shtm