A wedding is a special occasion that brides and grooms plan carefully so that everything will go just right. Across the country, couples are complaining about A Solid Gold Sound, based in Kentucky, which provides DJs and videographers.
In this story, Ken Kalthoff of NBC5-TV, Dallas-Fort Worth, reports that one area couple was very disappointed with the service from a DJ from A Solid Gold Sound. Jeannette Kopko, spokesperson for the BBB in Dallas, says that complaints on the business state that DJs and videographers didn't show up, or provided unsatisfactory service. The business hasn't answered complaints, and is shut down now.
The BBB advises couples to check out wedding services in advance; get all the terms in writing, including refund policies; plan for and possibly negotiate deposits and advance payments; and consider paying by credit card so charges for unsatisfactory service can be disputed.
Click here to see the news story on A Solid Gold Sound:http://www.nbcdfw.com/news/business/Couple-Not-Dancing-to-Wedding-Vendors-Tune-96429854.html
Click here to see the BBB Reliability Report on A Solid Gold Sound, Kentucky:http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/
To check out a business with BBB click here:http://www.bbb.org/us/Find-Business-Reviews/