Don’t let scammers turn up the heat this summer with weight loss and travel schemes, Dallas BBB advised on Good Morning Texas, WFAA-TV, Dallas – Fort Worth. Host Amy Vanderoef talked with Jeannette Kopko, Sr. VP, Communications, and Phylissia Landix, Director of Advertising Review, Better Business Bureau serving Dallas and Northeast Texas.
BBB helps consumers find businesses to trust by offering BBB Business Reviews, Kopko said. “You can see that information while you're deciding to do business with a company,” she said.
“We can also help with a complaint,” she said. “We send the complaint to the business and ask for an answer and then we check back with the customer to see if it has been resolved. That goes into the Business Review,” she said.
BBB is supported by Accredited Businesses, who apply and show that they meet BBB standards. “We check their background and their record. And they must continue to meet those standards in order to stay accredited,” Kopko said. “If there is a complaint, then they are put on notice. If it is not corrected, then they can be revoked of accreditation.”
Travel club schemes are active now, Kopko said. The offers start with a mailing promising free airfare. “In order to get the free airfare you have to go into a high-pressure, misleading sales pitch for a very expensive travel club membership. Complaints say that the travel clubs don’t provide the savings that were promised and customers have a really hard time cancelling and getting their money back.”
BBB recently conducted an advertising review about a local weight loss clinic, Phylissia Landix said. “Bouari Clinic claims you can lose a pound a day of fat if you are a man. If you are a woman you can lose a half pound and 3 quarter pounds of fat a day. The clincher is they say you can do it without hunger,” Landix said.
BBB reached out to Bouari and asked for studies to prove those claims. “The company couldn't give us any documentation. We're still waiting for it,” she said.
“BBB is really making sure that any promises are held accountable for,” Amy Vanderhoef said.
See the segment here: http://www.wfaa.com/good-morning-texas/Dont-Fall-Victim-to-Summer-Scams-Start-with-Trust-with-BBB-215701281.html
To check out a business, find BBB Accredited Businesses, file a complaint or see timely tips and alerts, start at www.bbb.org, or get the free BBB iPhone app, www.bbb.org/iphone.