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01/06/2009
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In order to help consumers make better-informed decisions on where to spend their hard-earned dollars, the Better Business Bureau serving Dallas and Northeast Texas today announced it will now assign letter grades to local businesses ranging from A+ to F. The letter grade system—which replaces a less-detailed scale of “satisfactory” or “unsatisfactory”— represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve customer concerns.
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01/05/2009
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Better Business Bureau is warning consumers to be wary of online ads relying on celebrity endorsements to sell acai-berry related weight loss products. BBB has received thousands of complaints from consumers nationwide who thought they were signing up for a free-trial offer of acai berry weight loss products that were supposedly endorsed by Oprah, Rachel Ray and other celebrities; in the end, the free trial cost them, month after month.
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01/05/2009
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As a result of ubiquitous TV ads and a well-executed PR campaign, consumer awareness of the nationwide transition to digital television is rising steadily. Despite widespread awareness, many homes are still unprepared for the switch. Better Business Bureau and the National Association of Broadcasters are offering answers to questions surrounding the transition.
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12/18/2008
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Just one little difference in the address for a Web site can mean that you end up at a completely different site than the one you intended. Some consumers who are looking for the federal government's Web site about the conversion to digital TV, www.dtv.gov, are landing instead at the site for a business called Satellite TV for PC, at www.dtv.com.
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12/18/2008
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The Better Business Bureau warns local consumers to be on the alert for telemarketing calls, offering credit cards or mortgages, in which the caller falsely claims to be with the BBB.
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12/17/2008
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The Council of Better Business Bureaus announced today that it will provide warranty dispute resolution between smart USA car owners and smart USA under the BBB AUTO LINE program. BBB AUTO LINE assistance is available free to smart car owners – and the owners of more than 20 other makes of cars.
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11/26/2008
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While many segments of the U.S. economy have been hard hit, none will feel the pain more than charities this holiday season. Charities across the country are certainly bracing for what is expected to be a very tight giving season. As more potential donors are focusing hard on keeping food on the table and a roof overhead, charitable giving is often the first thing cut from a family budget. For individuals on a budget looking for creative ways to contribute to charities, BBB’s Wise Giving Alliance is offering advice on keeping the spirit of giving alive this holiday season.
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11/26/2008
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Bing Crosby may have dreamed of a white Christmas but as many Americans adjust their lifestyles to become more environmentally friendly, some will be looking forward to a green Christmas this year. Your Better Business Bureau has advice to help families go green this holiday season and maybe even save some green in the process.
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11/24/2008
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Bargain hunters will undoubtedly be flocking to the Internet for holiday sales this year, and overall, online sales are again expected to increase this season as more shoppers forego the trip to the store and tick off the names on their “nice” list from the comfort of their homes. Unfortunately, your Better Business Bureau is warning that scammers will again be setting up shop online this year, using low prices to entice shoppers, but ultimately not delivering the goods. BBB is offering 10 tips for gift givers to help them stay safe and secure when shopping online this holiday season.
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11/24/2008
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BBB Advice on Giving, and Receiving, Pre-paid Bank CardsAccording to a recent survey by Archstone Consulting, consumers are expected to spend $25 billion on gift cards this holiday season. Given the current economic downturn, and consumers’ desire for flexible spending options, Archstone predicts pre-paid bank cards will be one of this year’s hottest gifts because recipients can choose to spend the money on “nice to have” items, or if need be, on daily expenses such as gas, groceries or bills.
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11/21/2008
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As the nation collectively tightens its belt this winter, many families are looking for ways to save money without sacrificing any of their holiday cheer. Better Business Bureau is providing advice on how consumers can cut down on spending and reduce household costs in their everyday lives without compromising the fun of the holiday season.
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11/21/2008
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In 2007, more than 20 million toys were pulled off the shelves as a result of more than 60 recalls – more than twice the number of alerts the U.S. Consumer Products Safety Commission (CPSC) issued in 2006. While toy manufacturers have increased product testing in order to reduce the number of unsafe toys on the market, unfortunately, dangerous toys continue to be sold in the U.S. BBB is offering advice to holiday shoppers to help them avoid purchasing unsafe toys, as well as guidance for parents on what they should do if they find a recalled product in their child’s toy box.
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